• End-to-end Managed IT Support for Your Digital Journey

Organizations must be free to concentrate on what matters most: their missions. Innovation demands it. Stakeholder satisfaction demands it. But in today’s hyper connected, hyper competitive world, they find themselves mired in thorny technology demands. Valuable time, attention, and resources are diverted.

Now and in the next, smart IT can be the engine for growth – the difference between leading and being left behind. It’s all about exchanging time-consuming IT demands for peace of mind and momentum.

MITaaS®: Solving IT and Engineering Peace of mind

Focused on ensuring your systems are optimized 24/7, UDT organizes its MITaaS around three key offerings: managed cloud services, managed security service and managed technical services

Our battery of industry-tested IT resources empowers you to devote your energies to moving your business forward and to accomplishing more.

As part of our Managed IT as a Service (MITaaS), we take over your day-today operations providing end-to-end service, technical expertise, service consistency, and flexibility across multiple vendors, technologies, and geographies. And through robust automated services we remotely monitor and provide full IT coverage—every day, all day.

UDT’s MITaaS is delivered and managed by an expert team of engineers and specialists serving a range of key IT disciplines and versed in the most up-to-date IT support capabilities.

Benefits of MITaaS

  • Save time and money
  • Reduce downtime and costly repairs
  • Mitigate risks and safeguard IT investments
  • Boost performance and productivity
  • Focus on your mission and drive organizational value

UDT manages your IT operational environments for better business outcomes through managed services including 24/7 support, remote monitoring and management services, onsite support, and strategic client advisory services.

Help Desk

UDT quickly helps resolve your IT issues, providing key support tools and services ranging from incident management and request fulfillments-  all intended to free your IT team to focus on big-picture strategic planning. We make it easy for clients to request services via ticketing management systems to client-dashboards and portal access.