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Helia Wolfer · UDT Helia Wolfer · UDT
  • HELIA WOLFER

    Public Sales Admin (Sales Operation Supervisor)

    Miramar, FL

What’s your work-life philosophy?
I once saw a meme on a social media site that read: “…if you were to die today, you would be replaced within a week…” It was then when I realized that a healthy work-life balance is crucial. Spend quality time with your family by making beautiful memories; and during work hours put in your best. Own it! Take pride! Just remember— you can’t do both at the same time!

What do you like best about working at UDT?
In the 9 years that I have been working for UDT, what I like best is their family culture. I am forever grateful for UDT’s compassion and flexibility.

What is your role within the sales department?
As a Sales Operation Supervisor, my position consists of managing and strategizing the purchasing operations, order management, hardware return between our vendors and customers, and systems sku’s maintenance.

What innovative ways are you implementing to continue streamlining the sales function?
I have been working closely with I.T. and all other departments within the organization to maximize our systems automation process, slowly but surely, we’re getting where we want to be. It’s fun and very challenging!

What is the best professional advice you would give?
No matter how well you think you know your job, never assume anything. Usually when you assume your outcome isn’t exactly what you’re expecting, causing double efforts. When in doubt, ask questions to clarify. Lastly, when you are listening to others, ensure you are listening to understand, NOT TO RESPOND.

Describe yourself in 3 words.
Independent. Bold. Humorous.

 People would be surprised if they knew you
… were a belly dancer.

What do you enjoy doing in your time off?
Spending time with my family. Could be home relaxing or out and about, if I’m around my husband and three boys, they are all I need to feel fulfilled. Time with my family is crucial and yet very limited.

Helia Enjoys spending time with her husband and three boys Is independent and bold Understands the importance of work/life balance